How Secret Filming Uncovered a £28 Million Holiday Ownership Fraud

Prosecutors have labeled it as one of the largest scams of its kind in the UK.

In all 14 defendants have been convicted for their involvement in a £28m scheme to defraud over 3,500 holiday ownership investors.

The targets were desperate to exit decades-old timeshare contracts and sought out support.

The majority were from 60 and 80. More than 500 of them parted with over £10,000, and one handed over over £80,000.

Those affected were exposed to intense consultations lasting up to six hours. They were out of money, holding valueless fake "points" and continued to be locked into high-priced vacation property deals they often use.

The Firm Behind the Scam

The company at the core of the scheme was the timeshare resale company. They collected people's money to support the proprietors' opulent lifestyle of exclusive education, high-end properties and personal aircraft.

The individual at the helm of the company, the company director, was sentenced to a seven-and-half year prison term in January for conspiracy to defraud.

In the latest development, his partner another individual was one of the final three to receive sentencing.

She received a 24-month suspended prison term at the London court after pleading guilty to illegal fund handling.

The outcome represents a extended wait and marks a huge win for the individuals who testified, the authorities and legal representatives.

How the Probe Started

The initial awareness of the company came in the summer of 2016. The role involved in the research department of a media outlet, making current affairs features.

A colleague noted that his mother had assumed the ownership of a holiday property in the Spanish coast and, after decades of vacations, had started seeking to exit the agreement.

It's worth mentioning how common timeshares had evolved with UK travelers in the eighties and nineties.

Vacation properties enabled individuals to access the identical property annually, or trade their time slots with fellow investors who had units in different locations. Approximately 600,000 holiday enthusiasts accepted that option.

The initial boom was accompanied by a lot of reports about dishonest operators fraudulently marketing properties. They became a staple on investigative shows.

The common holiday ownership agreement tied investors in for decades.

At that time, those investors who had experienced their regular accommodation in the sun for decades were ageing, and a large proportion were looking to say farewell to their timeshares.

A number had reduced ability to travel and couldn't get to their apartments. Others just believed they'd enjoyed sufficient use from them. And a portion had deceased, in many cases passing on their family members to assume the deals - plus their annual payments and upkeep costs.

The Covert Probe Unfolds

And that's where the friend's mum had found herself. She searched the web for solutions and came across the company, a enterprise whose website claimed to release her from her deal.

But, having made a payment and arranged an appointment with them, her relatives smelled a rat.

Further research revealed numerous individuals saying they had paid money and got nothing in return. Actually, they had been left out of pocket. A lot of it.

The reporting group began investigating what was happening. It was rapidly apparent that there were questionable operators active in the timeshare resale sector.

One lawyer had numerous client reports aiming to litigate against SMT.

We spoke to clients who had used the firm and they collectively described identical situations. They thought the business would buy their property away from them but when they participated in a session (for which they paid up front) they were told there was no re-sale value.

In place of that, they were encouraged - actually compelled - to commit further cash purchasing "the company's points system", associated with the business's umbrella group, the parent organization.

The precise definition was rather ambiguous. They seemed similar to a form of credit, providing discount travel and amenities and consumer discounts.

And they were reportedly "tradable" with fellow investors, at a future date.

Paying cash at the time would result in an eventual payoff that would cover the firm's costs and leave the timeshare holder in profit, liberated eventually from their burdensome deal.

Too good to be true? Indeed, it was.

A 'Deceptive Scam'

Based on these descriptions were accurate, this was a massive scam.

It's what is called a "misleading sales."

Someone - in this case the company - "attracts the consumer by advertising a specific service but then to say that's not available, pushing the client in the direction of a different, lower-quality option.

That's illegal. Equipped with all the evidence we had gathered, we made the case to discreetly video one of the organization's sessions.

The process requires time, effort, and compelling reasons for why this is the sole method to gather the information necessary to confirm deceptive practices.

Once authorized, our compact group set up a consultation with one of the organization's staff in the English town.

Pretending to be a potential client hoping to assist his parent free from her timeshare contract|holiday ownership agreement

Julie Davis
Julie Davis

Liam de Wit is a community enthusiast and writer who loves sharing local stories and hidden gems from the Netherlands.